Book & Bible Customization

Cancellation Policy

To cancel or reschedule, please contact us 210-901-8682 at least 2 hrs. before your booking time. Cancellation and Refund Policy Cancellations and Refunds: 48 Hours or More Before the Session: Customers who cancel their session at least 48 hours before the scheduled time will receive a full refund. Less Than 48 Hours Before the Session: Cancellations made within 48 hours of the session will not be eligible for a full refund. Customers will receive one of the following options: Store Credit for the full amount paid, to be used for future bookings or purchases. A refund of 70% of the total amount paid (30% processing and slot occupancy fee applies). Rescheduling: Sessions can be rescheduled once without additional charges if the request is made at least 48 hours before the session. Rescheduling requests made less than 48 hours before the session will incur a $10 fee. No-Shows: If you fail to attend your session without prior notice, it will be considered a no-show, and no refund or rescheduling will be provided. Late Arrivals: Please arrive on time. If you are more than 10 minutes late, your session time may be reduced to accommodate the next booking. If you are more than 15 minutes late, your session will be canceled and treated as a no-show. Force Majeure: In case of emergencies, such as severe weather or technical issues, sessions may be rescheduled at no additional cost. Customers will be contacted directly in such cases. How to Cancel or Reschedule: To cancel or reschedule, contact us at least 48 hours in advance via: Email: wicgifts@gmail.com Phone: 210-901-8682 Call or text Please provide your name, booking reference, and the reason for cancellation or rescheduling. Non-Refundable Fees: Any additional fees (e.g., add-ons or extra participants) are non-refundable, even if the session is canceled or rescheduled. Resumen de las Condiciones: 48+ hours before session: Full refund.

Contact Details

• 6909 N Loop 1604 E, San Antonio, TX 78247, USA